CQC Registered Health Care provider

Privacy Policy


Ezzie Daisy Care Services Limited is a Care Quality Commission (CQC) registered provider of person-centred domiciliary care services for adults across a range of support needs, including dementia, mental health, sensory impairment, physical disability, and end-of-life care.


Headquartered in Gravesend, Kent, we deliver compassionate care underpinned by values of safety, compassion, respect, reliability, effectiveness, and responsiveness.


As an independent provider, Ezzie Daisy Care Services Limited acts as the sole data controller for personal information we collect, deciding how and why data is processed. For any questions regarding our data practices, please contact us using the details below:


Data Protection Contact
Ezzie Daisy Care Services Limited
34 Brenchley Avenue, Gravesend, DA11 7RQ, United Kingdom
Email: info@ezziedaisy.com
Phone: +4407557449655  


Your Data Rights
You have full rights regarding the personal data we hold about you:
• Right of Access – request a copy of your personal data we hold.
• Right to Rectification – correct any inaccurate or out-of-date data.
• Right to Erasure (“Right to be Forgotten”) – request deletion of your data, unless it must be retained for legal or regulatory reasons.
• Right to Restrict Processing – limit how we use your data in specific circumstances.
• Right to Object – object to processing for marketing or profiling purposes.
• Right to Data Portability – obtain your personal data in a machine-readable format for transfer to another provider.
• Right to Object to Automated Decision-Making – we do not rely solely on automated decision-making.
To exercise any of these rights, please get in touch with us via info@ezziedaisy.com

Right to Complain

If you have any concerns about how we process your personal data, you can make a complaint to the Information Commissioner’s Office (ICO):
• Website: https://ico.org.uk/concerns/
• Helpline: 0303 123 1113
• Ezzie-Daisy Care Services Limited ICO Registration reference: ZB741198


Data Usage Overview
We collect and process personal data for purposes that are essential to delivering high-quality care and meeting regulatory obligations:
• Providing safe, person-centred domiciliary care.
• Managing client and family communication.
• Meeting CQC and statutory compliance requirements.
• Administering staff recruitment and compliance processes.
• Monitoring and improving service quality.
We may share information only when necessary for care coordination, legal compliance, or with explicit consent, ensuring data is handled securely and lawfully.